Transitional Service Level Agreement

The following comments and questions better represent „things to ask yourself“, not „this is what you need to do to have successful ASD“ – apart from the fact that all participants should be communicated and that the agreement should of course be very well detailed. A global healthcare company, active in the biopharmaceutical and medical device sectors, has completed the integration of a global business unit. Integration efforts have expanded to 70 countries that have different operating structures and the use of multiple COMPUTER systems. The challenge for the company was to ensure a timely exit from tsa in all regions, while maintaining continuity of global business.

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